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Their support will do nothing. My oldest daughter tried to play on her account after not playing on it for probably five years. She found out that she missed the conversion and we had to buy it again for her. Really sucks that they can just decide to do things like this. Should have unlimited time to convert- not log in and play on the old system but they could have kept a list of accounts at trivial cost.
Yeah, it really does suck. But I’m guessing the majority are unaffected, so it’s way better than other transitions. I’ve had the same account since buying way back in 2009/2010, that’s a pretty good run imo.
Sorry about your daughter’s account.
